Of course we hope that you’re happy with your Tame The Bull garments. But should you not be satisfied, you can return any item without reasons specified, within four weeks from receipt of the items. The following conditions apply:
Pre-inform us within 2 weeks via email at firstname.lastname@example.org that you will return the goods. You’ll then have another two weeks to send them back.
Please use the returnsheet that was sent with the package. In case you’ve lost it, you can also find it here.
Items should be in the same condition as we sent it including all original tags and nicely folded in the original bag. Items may not be worn other than for trial purpose. The return sheet must be included with your return.
You can choose between a money refund or for reshipment of the same item in a different size or colour, to be stated on the return sheet. Refunds will be made to the same account payment was received from.
We can’t accept any return that has been clearly worn or washed, items that are missing the hangtag or if an item is not returned in its original sealbag or not accompanied by the return sheet unless agreed otherwise. In this case we will ship it back to you.
Return costs are at your own expense. Since the parcel is your responsibility until it has reached us, we advise you to use parcel service which includes track & trace (available from € 4,25 in the Netherlands). The first reshipment of the same item in a different colour or size is at our expense. If you opt for a refund, the refund will cover the price of the product and shipping costs if made.
If in doubt on size or colour, we suggest that you order both items and return the one(s) that you don’t want. This saves on unnecessary transportation.
How to return an item?
- Pre-inform us by email at email@example.com within 2 weeks or send back the items within two weeks
- If you have pre-informed us, you can return the items within 4 weeks
- Put the item nicely folded back in the plastic sealbag and make sure the hangtag is intact
- Fill out the Return Form and include it in the package
- Send it to the following return address:
- Tame The Bull, Jordaan 18, 1251 PC LAREN, The Netherlands
- The product is your responsibility until it has reached us. Therefor we advise you to use parcelservice (that includes track & trace), available from euro 4,25